| Account
Setup / Usage |
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|
| Q : |
How
do I get started with All
Bulk SMS ? |
| A : |
For
all of our services you need to have an All Bulk
SMS account. Click here to sign up for a free
All Bulk SMS account. |
| |
|
| Q : |
How
do I buy credits for my SMS account ? |
| A : |
Log
into www.allbulksms.com
and click on 'Buy SMS' & follow the details.
Your account will be credited when we receive
payment for your order, the payment is verified
and the account is credited within 12 hrs. |
| |
|
| Q : |
How
do I get my All Bulk SMS
account password ? |
| A : |
Your
All Bulk SMS account password is sent via Email
/ SMS when your account is activated after registration.
If you forgot your password, please send email
with full detail of your account to info@allbulksms.com |
| |
|
| Q : |
I
need more help! Where do I get it ? |
| A : |
If
your question remains unresolved then you can
contact our technical support team by sending
an Email to info@allbulksms.com.
If you have critical problems then
Click here to send an SMS Alert to our Technical
Team. |
|
| Bulk
/ Group SMS |
| |
|
| Q : |
What
is "Bulk SMS and Group SMS Service" ? |
| A : |
Once
your account is activated you can login to www.allbulksms.com.
You can create your own group or you can attached
a file to send Bulk/Gruop SMS. It is simple to
operate. |
|
| Delivery
Issues |
| |
|
| Q : |
Can
I get delivery reports for messages sent by me ? |
| A : |
Yes, for each SMS sent by you the
status report on the website is updated upon delivery
of the message. |
| |
|
| Q : |
Why
is there a delay between sending a message and
receiving the delivery report ? |
| A : |
While there
will always be some delay between sending messages
and receiving delivery reports this is usually
for only a few minutes (or even seconds). These
delays can be caused by problems such as poor
network coverage (due to poor signal or high traffic)
or handset failure (due to battery or a full message
'inbox'). |
| |
|
| Q : |
I
sent my friend to SMS and he/she did not receive
it. Why ? |
| A : |
Here are some reasons why he/she
may not receive the SMS message that you sent
to them :
- Your friend may not have text messaging enabled.
Your friend must contact their mobile network
operator.
- Your friend may have a pre-paid mobile account,
and the balance is too low.
- Some mobile network operators have their
own criterion, such as: Text messaging plans,
allowing a certain number of incoming/outgoing
messages - so your friend may have exceeded
their plan allotment
- So if one of the following has occurred, your
friend may not receive the message :
- The mobile device is "out-of-range"
- Memory capacity has been exceeded
- Subscriber 'busy' for short messaging
- The mobile number you entered is incorrect.
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|
| Sending
SMS |
| |
|
| Q : |
Can
I send SMS FREE of cost from All Bulk SMS ? |
| A : |
Yes, All Bulk
SMS will allow you to open to demo account
to send free SMS. Please register your
demo account and enjoy free SMS.
However, All Bulk SMS is a paid service &
it cost nominal amount to send an SMS
to INDIA. Click
Here pricing details. |
| |
|
| Q : |
How
quickly will my messages be delivered ? |
| A : |
This depends
on a number of factors : Once messages are delivered
to the carriers the time it takes for them to
be delivered to a handset is out of our control.
If the handset is switched off has low reception
low battery a full message 'inbox' then this can
affect the time between sending and receiving
the message. You can check the sent out messages
status by viewing your ˜Status Report" when
logged into your All Bulk SMS account. |
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|
| Q : |
What
does the 'status' of outgoing messages mean ? |
| A : |
When you view
the outgoing message log ("Status Report")
in your All Bulk SMS account each message will
have a status displayed. This will be Message
In Process, Completed, Fail. If the message has
status In Process then this means the activity
to transmit SMS to other carriers are on. If the
status is message in Completed then this means
the message has been delivered. If a message has
the status Fail then this means that message is
not delivered to the Handset. |
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|
| Q : |
Can
I send SMS to all GSM and CDMA operators in India
and in what format? |
| A : |
YES, you can send
SMS to all GSM/CDMA
operators in india. The format is eg : 9867848150
for Mumbai city Maharashtra. |
| |
|
| Q : |
Can
I send SMS to BSNL Mobiles anywhere in India? |
| A : |
YES, you can send
SMS to all BSNL Mobiles anywhere in India. |
| |
|
| Q : |
Can
I change the originator for messages I send? |
| A : |
This feature is offered at a premium,
using which you can set the originator to alphanumeric
characters, such as your name or the name of your
business. If interested in availing this facility
please write to us at info@allbulksms.com |
